Remote-Assist can be used in two basic modes:
As a support tool where a single technician or support person wants to remotely control or assist a large number of client PC's.
To allow regular unrestricted unattended access to one remote PC by one or more people (not simultaneously).
The same low charge of $20 per month* (plus GST) applies to either scenario.
Remote-Assist offers the following features:
- Works with all versions of Microsoft Windows (except Windows 95).
- Small download (under 400kb for remote PC and 700kb for local PC)
- No files permenantly stored on remote PC (unless install option chosen).
- File copying between remote and local PC's.
- Reboot remote PC (must have admin rights - n/a on Win98 or NT4).
- Set a remote PC to be remotely accessed at any time (optional additional password protection).
- Allow remote PC to view local desktop (view only or full control).
* All monthly payments must be made by automatic payment authority. Annual payment option of $220 plus GST per annum is avaiable. Discounts for multiple accounts are available.
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